The apple store is the best place to try all of apple s products and find great accessories. The genius bar is a place dedicated to providing technical support within apple stores to customers having problems with the product or application. Apple store 5th ave store repair new york city forum. So, i have just booked in my first ever appointment for a genius bar visit at my local apple store and the lead time is appalling the fault on my rmbp has been diagnosed in an online chat with an apple rep and all i need to do is drop it off. When you have questions or need support for your apple products. Last year, apple began requiring that users enter their apple id to set up an appointment, whereas any email address worked prior to that change. If you have an ios device iphone, ipod touch or ipad, you can make an appointment from the apple store app. This page provides details for getting help via chat, a phone call or email if. Talk to a specialist at the apple store or book a free online personal session. The stores sell macintosh personal computers, software, ipods, ipads, iphones and other consumer electronics such as apple tv.
If you are using the apple store for ipad app, see here instead. How to book an appointment at an apple store or genius bar. Apple is now requiring that all users booking a genius bar appointment online sign in with an apple id. Had to make an appointment online but both were changed within 1 hour and apple were the same price local phone shops were charging. Apple store is located in bluewater shopping centre, upper level guildhall, between house of fraser and john lewis. Apple changes the procedure to schedule a genius bar. Instead, it suggests a phone call or online chat with apple support. Visit the apple store to shop for mac, iphone, ipad, apple watch, and more. The genius bar is a tech support station located inside apples retail stores, the purpose of which is to provide conciergestyle support for customers of apple products. Genius bar reservation and apple support options apple au. Click here to know your nearby apple retail stores. The apple store is a chain of retail stores owned and operated by apple inc. Apple has of late changed genius bar appointments making the process of.
Make a genius bar reservation or get help now with apple support. The apple store is the best place to try all of apples products and find great accessories. Make book genius bar photos taken in 2015 perfect photos of book genius bar genius taken last month need more pictures of genius bar genius mall like this for 2016 elegant genius mall online. Does the genius bar do walk ins or appointment only. How do you make an appointment at the apple genius bar. The purpose is to avoid a genius bar visit if the problem can be solved by talking to support. Genius bar reservation and apple support options apple. There are five locations in the london area that offer genius bar, retail and repair services. Book an appointment at the genius bar at apple community. If you want to bypass that just describe the problem as one that is clearly hardware. They implemented the requirement of an apple id to prevent black market genius bar appointments. How to make an apple store or genius bar appointment. Average waiting time for an appointment in a genius bar can be up to 3 weeks.
Apple has begun requiring users to input an apple id when making genius bar appointments, reports techcrunch. Do you need an appointment to visit the apple genius bar. One way of getting your iphone, ipad, mac or macbook fixed in london is to go to the apple genius bar. Imac 27 hard drive replacement at genius bar macrumors. Apple has now introduced a manner in which customers seeking support can book repair appointments with not only the well known genius bar, but also apple authorized service providers. The apple store is located in bluewater shopping centre, upper level guildhall, between house of fraser and john lewis. The easiest way to book a genius bar appointment is via the apple store website. Tip for booking apple store genius bar appointments youtube. Quick facts about apple store appointment cerritos.
Alternatively, access the genius bar section on apple. You can contact an apple store, choosing one among this list, then asking for an appointment. Apple makes it a bit more difficult to make a genius bar appointment. On the following screen, youll see a list of nearby apple stores where you can make a genius bar appointment. Stop by for free today at apple sessions and learn new skills from our creatives. This is because nearly all slots will have been taken, the rest are typically walk in appointments only, and a few. Whichever option you choose, youll get your product back working exactly the. And only applecertified repairs are backed by apple. Get your questions answered by an expert via phone, chat or email. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apple s website. Book with an apple support employee over the phone. Apple requiring apple id for genius bar reservations cnet. Apple requiring apple id for genius bar reservations. If you want to make an appointment at an apple store, you now have to use a valid apple id.
The report notes that apple will do away with the suggested 15 minute time limit for genius bar appointments in favor of a system that allows customers. However, they only have access to the same resources as you can access by booking online. For some topics, the apple site doesnt offer a genius bar appointment as an option. Glendale galleria genius bar bluewater com lakeside genius. This article explains how you can make an apple genius bar appointment. If one of apples knowledge base articles doesnt solve it, you also have the option of talking to an apple support rep on the phone right away, at a scheduled time, or via text chat. Talk to a specialist at the apple store or book a free online personal session and well help you get set up.
Apple customers can now schedule authorized service. You can also tap the map button at the top of the screen to see nearby apple store locations on a map. Make a genius bar reservation, visit an apple authorised service provider or post your device to us. Apple store bluewater opening hours, contact information and weekly. Youll also find apple stores in major shopping malls including bluewater. Did you know you can book a genius bar appointment directly from your device using the apple store app, instead of apples web site. Sk managing editor obsessed with tech since the early arrival of aux on apple, sudz sk is responsible for the editorial direction of appletoolbox. This saves you hours of travel and waiting time and leaves the store personnel free to help people that cant be helped any other way. Previously, users could instead fill out a form with name, address and email in order to. In case if you face any difficulty, please feel free to comment and let us know. The genius bar is a handson technical support station located inside apples retail stores. Using the apple store app to make genius bar appointments. To make an appointment at the apple genius bar, access the apple store app on your iphone, ipad or ipod touch device, and book a reservation by selecting the time and date after choosing a nearby apple store.
This page provides details for getting help via chat, a phone call or email if your problem is softwarebased. How to book an appointment at the genius bar in apple. Make a genius bar reservation, visit an apple authorised service provider or post your. It seems that apple wants to offer support mainly via online live chat or phone calls. Try to make a reservation for the genius bar at your local apple store for a problem with your iphone, and youll now have to complete an important step before youll be allowed to see a. The productivity show podcast with scotty loveless. A genius bar appointment can be a good idea to avoid waiting in line s. Alternatively, access the genius bar section on, provide the necessary information regarding your location, select the option. I cracked my screen today and none of the stores near me have any appointments in the next 7 days and it doesnt let you book further out than that. Applecertified repairs are performed by trusted experts who use genuine apple parts. When you try to have a walkin appointment, you may wait for one or two hours. Our specialists will answer your questions and get you set up before you leave. Employees are specially trained and certified at the genius bar. How to contact apple support for your iphone, ipad, mac, or apple.
Start your repair request now or scroll to learn more about apple repair options. A few days ago, apple integrated the procedure to schedule a genius bar appointment into its online support troubleshooting page. Apple store in bluewater, greenhithe, opening times. Is there any secrets of booking an appointment to genius bar. Apple will soon make a significant change to retail store genius bar appointments to improve the customer experience, according to several sources briefed on the upcoming shift. On the day which youd like to go to the apple store, sometimes a few extra prebook slots are available just after midnight online.
Apple has recently changed how genius bar appointments are made. Log in with your apple id on the next screen to proceed. Apple repair and repair status check official apple support. From here you can create a new appointment, or cancel or reschedule an existing appointment. Booking a genius bar appointment at apple store in london. Genius bar reservation and apple support options apple ca. Ron johnson, the former senior vice president for retail, has often referred to the genius bar as the heart and soul of our stores. From setting up your device to recovering your apple id to replacing the screen, apple support has you covered. Walk into apple retail store near to you and get an appointment. Make genius bar appointment quick method macmetric. Go to the apple store directly is the best way to get an appointment from apple genius bar. One theory was that apple made this move to prevent people from booking several appointments so no more would be.
I hope that you were able to book an appointment with the apple genius bar. Directly call the apple technical support experts at 18558870097 in the uscanada. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apples website. All stores offer a genius bar for technical support and repairs, as. April 21, 2015day 872 best tip ever if you are scheduling an appointment in an apple store at the genius bar. My problem is i need this imac for work, so what is the likelihood of them being able to swap. In addition to the genius bar for hardware repairs, you have more immediate support options. Book a genius bar appointment from your ios device. How to contact apple support for your iphone, ipad. I have a less than a year old imac 27inch which has a failing hard drive ive mad an appointment with genius bar to take a look at it at the bluewater branch.
Or visit the genius bar to get handson technical support. If there is an apple store near you, its easy to schedule an appointment at the genius. You can make an appointment with a genius at the apple store to service your iphone. If youve got a problem with an iphone, ipad or mac, you can book an appointment with an apple genius and take your product into a store to. You can make an appointment online before you come in the store. Answer a few questions and well connect you with the right expert, right away. Genius bar reservation and apple support options apple uk. The below instructions are for the iphoneipod touch version. From the website you can select your nearest store and choose a suitable time. The most recent change is because people were making appointments for things that were easily solvable over the phone or chat support. Apple stores to adjust genius bar appointments, set to.